Safety Vendors and Tools:
Metaverse Mod Squad
Metaverse Mod Squad
Content Filtering/Moderation
Your audience is online, but 24/7 interaction with customers and communities is time consuming and tricky. While you focus on delivering an outstanding product, our people are the engagement specialists for your brand: Moderating content, chatting with customers, managing communities, and buzzing in social media.

Additional Info
When a live chat with a star quarterback on the NFL’s website for kids was delayed by 45 minutes, the NFL ran a new play, deploying our moderators to entertain some 10,000 restless children with trivia contests and games. Outfitted as avatars with striped referee shirts, it’s our job to greet children with virtual high-fives and enforce the site rules.

For many of the kids, that conversation between their avatar and the referee is their first connection with the NFL. We needed a safe space that promoted the values of the NFL and moderators who were passionate about the teams.

–Peter O’Reilly, VP Fan Strategy and Marketing, NFL, to The New York Times, 2/11/11

In addition to engaging users, our dedicated, vetted, well-trained professional moderators also work behind the scenes, reviewing and editing user-generated content (UGC), including chat, images, video, and user names. We customize each moderation program to the needs of the customer, including post moderation, pre-moderation, and real-time moderation services.

Contact Info
Metaverse Mod Squad
1300 S Street
Sacramento, CA 95811

[email protected]

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